Manasa Thimmaiah
Certified HR Professional
International Institute of Business Management
Berlin, Germany
manasabde@gmail.com
Mobile: 91 – 9686509914
Bangalore – India
Career Objective
A self-driven HR Professional, who believes in team philosophy and fosters on how organizations can embark on the journey towards being a highly productive institution through cohesive efforts. My aim has always been to shape a high-performance culture that brings out the best in people through customized HR interventions thereby developing and creating a learner, learning and effective organization.
Being an enthusiastic and a result oriented professional, I have had an enriching industry experience of 8 years including 2.5 years of International Exposure, in managing Human Resources of Large size and medium size enterprises across Oil and gas, Information Technology and Media and Education domains. I am an HR Professional with tons of optimism coupled with sound operational strength, I have been valued for my commitment, dedication and strategic thought leadership in all the organizations that I have worked so far. Driven by the passion to create and add value to people’s life and bringing qualitative change in organizations, I have always diligently focused on spearheading numerous HR interventions that have demonstrated direct results anchored to business growth and organizational effectiveness. Recognized as a resourceful leader, I focus on formulating strategic plans, initiate changes and execute new processes in diverse and challenging environment. Have sucessfully implemented contemporary HR systems, processes and policies thereby leading “Change” across the group.
pg. 2 of 10
Area of Exposure and Expertise
Recruitment
Compensation and Benefits
Manpower Planning Performance Management HR Policy Execution Succession Planning
Organization Management
General Administration
Training and Development Counseling QHSE Consultation Rewards and Recognition
Vendor Management
Internal and External Audits
Employee surveys (ESAT) Human Resource Information System Employee Communications CSR – Corporate Social Responsibility
Employee retention
Job Analysis
Website Development Employee welfare Leadership Development Employee Exits
Experience Summary:
• Human Resources and Administration Manager: Industrial Technology Oil Services (INTECH). (Abroad – Schengen Region)
November 2016 - May 2019 Related Industry: OIL and Gas
Position
:
Human Resources and Administration Manager
Prime responsibilities
:
Scope of my role covers Talent acquisition, Development and its management, Compensation and Benefits Administration, Career and Succession Planning by developing bench strength of future leaders through structured leadership interventions. MIS reporting, Grievance Handling, Conflict Managements and HR Auditing.
My role is responsible for developing and executing HR strategy solutions that help the organization in the most effective manner by driving the continuous personal improvement and professional development of both leadership and non-leadership cadre employees. Develop long and short-term strategies and facilitate change for organizational sustainability. CSR and QHSE is an extended part of my responsibility
pg. 3 of 10
where we have done exceedingly well and met the expectations of our stakeholders to a large extent. Monitoring the manpower cost and the Admin cost on a periodic basis to keep a watch on it.
Major projects executed in the current role
:
➢ Leadership Developmental Project:
For Senior Leaders: Programs has been designed in association with Mckinsey to provide senior leaders (Senior Managers and Above) with the requisite development inputs in a structured manner to further prepare them to lead from the front and take up bigger challenges. This initiative has provided them an opportunity to see, judge and improve on their personal leadership aspects in a holistic manner. We have trained around 18 senior leaders who are capable of handling strategic business roles globally. This has helped the seniors in developing a global perspective and has helped the organization grow across boundaries.
For Middle Management: These programs were framed to meet the requirements with an objective of developing the leadership philosophy at Managerial level. The program also aims at building successful teams at workplace and understanding its requirements.
Junior level Management: With the objective to inculcate operational and behavioural competencies required to develop leadership qualities, Young leaders’ program- “Rising Stars” was a customized intervention aimed to meet the developmental requirements of our new hires.
➢ Supervisory and skill development:
Supervisory Development: This program specifically curated to develop our supervisors with core supervisory skills, attitudinal behaviour for their roles and aligning them with the organizational objectives.
Skill Development Program: This program was designed for the skilled laborers and focuses on skill development where they undergo a customized vocational training program of 7 months through an elaborate classroom training coupled with Simulator training and On the Job training. Through this program we have trained 800 skilled laborers who are now constructively engaged in different plant operation activities.
➢ Talent Acquisition for the Oil and Gas for the Major Brownfield and Greenfield Projects:
• Recruitment drive for the Complete Turnaround Shutdown Projects of the Mellitah Oil and Gas Company for all its locations, such as WAFA desert Plant, Sabratha Platform, Bouri field Platform and Mellitah complex at Zuwara.
• Recruitment for the Project of The Dismantling and Removal of Steam Turbine at Mellitah Complex.
• Recruitment drive for the Offshore project for the Overall Maintenance Intervention
pg. 4 of 10
and Man riding Upgradation of the Sabratha Platform North and South Cranes.
• Recruitment for the Flare Tips replacement Activity along with OEM specialist Fives Itas S.p.A.
• Recruitment for the inspection of the loading arms of the Jetty at Mellitah complex.
• Recruitment for the Replacement of molecular Sieve project at Mellitah Complex
• Recruitment for the Project of Dismantling, Supply and Replacement of closed drain at Sabratha Platform.
• Recruitment for the Project of Modification of UPS systems of CEG.
• Recruitment for the Project of the replacement of Heat Exchangers at the Sulphur Recovery Unit Trains at Mellitah Complex.
• Recruitment for the Project of the Condenser Replacement project of HA005, HA006 AND HA007 at the J2 area at Mellitah Complex.
• Recruitment for the Tender for providing the Technical Assistance for a period of 3 Years at Mellitah Complex.
• Recruitment for the project of Rewinding of the electric motors for the Sea water pump being Marelli Motors as the OEM.
• Recruitment for the Project of the Design, supply, Installation and Commissioning for the replacement of the existing Meteorological System at Sabratha Platform.
• Recruitment for the Project of the Sludge removal and cleaning of the Oil buffer tank #4E-220-TB-003-A.
• Recruitment for the Project of the replacement of Catalyst for hydrogenation reactor (53-583-VF-001) at Mellitah Complex.
• Recruitment for the Project of the Maintenance of Thermal Reactor for the replacement of Refractories.
➢ Customized Interventions to support the Oil and Gas Business
Cross functional rotation: A customized initiative for the Oil and Gas Business that aims at retaining the best talent spread across the group, CFR has been designed and implemented with an idea to provide our employees an opportunity to work and gain exposure for higher capacities.
➢ Other Achievements at INTECH.
• Implemented a Competency Assessment and Assurance program
• Implemented Leadership development initiatives
• Introduced a Comprehensive Contract Labour Management System
• Achieved 90% adherence to targets in execution of Technical Trainings Calendar
• Achieved 100% compliance to Competency Certification Program Requirements of the organization
• Successfully implemented the Job Evaluations for all unique roles within the organization leading to the development of Compensation and Benefits benchmarking basics at INTECH.
• Successfully implemented the Talent Management Program for the identified key
pg. 5 of 10
resources of the organization and established succession management for key critical roles within the organization.
• Successfully implemented the Rewards and Recognition Model at INTECH.
• implementation of Balanced Score Card Methodology: Successfully introduce the Balanced Score Card methodology as an initiative to improve the existing Performance Management System by partnering with Business Leaders for redefining the PMS philosophy of the organization.
• Successfully led the implementation of the Success Factors Performance Management and Talent Management suite as revamp of the existing Performance Management system.
• Successfully Led the revamping of HR Communication Platform at INTECH.
• Successfully led the formation of Employee Engagement Committees focusing on different drivers of employee engagement, created with an objective to enhance employee engagement by monitoring the various organizational policies within the organization and vetting them with the employee engagement perspective. Also introduced specific initiatives for addressing the gaps
• Rolled out Mentoring Scheme at INTECH.
• Rolled out Executive Capsules like Yearly HR Performance Report which emphasis engagement of Stakeholders and contribution of HR in perspective of shared responsibilities of Business requirement.
• Successfully completed the introduction of “INTECH Competency Framework” in All HR process through a series of familiarization workshops, Policy Review and revamp of the HR Processes.
• Successfully led the HR Budgeting exercise for two consecutive years
• Handled the Joining and exit formalities of the employees.
• Organized and Conducted Campus Recruitment drives.
• Handle all the HR Operational criteria’s starting from the recruitment process up till the exit process.
• Single handedly revamped the INTECH website and its sister company’s website, which is listed below.
1. North Africa Company for Oil and Gas Importation,
2. International Technology for Inspection and Conformity (INTERTECH),
3. Mutco Company of FMCG and
4. Imaar Janzour company for real estates.
• Faced Vendor Evaluation Audits and completed the audits sucessfully for companies such as General Electric (GE), Saipem, TWI- UK, Mellitah Oil and Gas, Fives ITAS SpA and have made INTECH Company their Empaneled Vendors.
➢ Certified Lead Internal Auditor and QHSE Specialist
• Sucessfully completed the Implementation of the QMS, EMS and OHSAS management system and acquired the ISO Certification for the Company.
• Lead Auditor and QHSE Specialist for Quality Management System (QMS) ISO 9001:2015.
pg. 6 of 10
• Lead Auditor and QHSE Specialist for Environmental Management System (EMS) ISO 14001:2015.
• Lead Auditor and QHSE Specialist for Occupational Health and Safety Management System (OHSAS) ISO 18001:2007.
• Experienced in formulating and Monitoring of SOP’s, QHSE Policy, QHSE Objectives, and KPI’s for QHSE.
• Experienced in handling internal and External ISO 9001 Audits, handling NC’s and implementing CAPA whenever required.
• Responsible for implementing, sustaining and auditing Quality Management System (ISO 9001:2015) standard in the organization
• Developing and implementing HSE management system and monitoring the effectiveness of OHSAS 18001:2007 and ISO 14001:2004 standards in the organization
• Developing Project Quality and Safety plans for submission to the customer
• Developing management system procedures for Quality Assurance and HSE
• Facing project quality and safety audits conducted by customer and 3rd party certification body
• Preparing management review reports and conducting the management review meetings
• Monitoring and analyzing the reports of site QC and safety engineers
• Performing statistical analysis and measure the performance of quality and safety in the organization.
• Facing IMS audit conducted by ISO certification body as management representative and successfully accomplishing the audit programme without non-conformances.
• HR Manager: Prime Focus Technologies
June 2015 – November 2016 Related Industry: Media and Information Technology
Position
:
Human Resource Manager
Description
:
• My functional role involves supporting the media and the Software industry, by handling a team of 5 members, handling Business Partner role with the clients and the employees working for the clients.
• I am the single point of contact for carrying out employee surveys using the Survey Monkey tools, arranging the town halls, preparing TBP’s and other Functional promotion nominations.
• Work closely with the clients and the employee who are deployed at the client location, understand their issues and help them in resolving those.
• I hold the overall responsibility for finding out the positives and negatives of the organization, by conducting surveys, Pulse meetings, arranging for
pg. 7 of 10
skip levels etc.
• Can effectively generate profiles for different roles and levels and interact with the shortlisted candidates regularly to motivate them to join the organization.
Detailed Responsibilities
:
• Execute manpower utilization and productivity-based project – able to accurately predict manpower requirements.
• Manage development of new Total Rewards based pay structure based on refreshed job evaluation & market benchmarking – This exercise was done after 4 years, dealt with large scale inconsistencies in grade, pay and benefit structures.
• Regularly monitor sister companies and competitors for pay modifications and implement tweaks to counter the pay offsets. Ensure minimal talent drain due to non-competitive compensation
• Develop & manage Job Description for all roles at AMMROC, ensure evaluation of each job role and maintain comparative score repository – over 450+ Job analysis executed, Job Description formulated and Job evaluation performed
• Develop and manage Organization chart for entire organization and maintain adept refresh cycle – Org structures creation was fully automated with biggest Org chart consisting over 1400+ position on it
• Deployed of the HRMS module for the Prime Focus Group Company called as “My Focus”.
• Ensure Organization design principles are maintained and enforced prior any changes in the HRMS system – Actively work with IT Team to enable checks in place to minimize policy deviations
• Devise and Manage Performance Management process.
• Develop in-house training program for Job analysis and HRMS usage
• Assist company in right sizing activity and infuse new talent based on attractive compensation package
• HR Policies (Development & review)
• Manage Shared Service Model, ensure SLA compliance
• Review business priorities and market conditions for developing reward strategy.
• HR Business Partner : NTT Data Global Delivery Services (Vendor Associate – under payroll of Sie Brains )
February 2014 – June 2015 Related Industry – Information Technology
pg. 8 of 10
Position
• :
HR Business Partner
Responsibilities
:
▪ Design and update User manuals and HR related forms and HR policies for company-wide circulation
▪ Initiate Performance Management System for organization and device ways to put it online for the upcoming year.
▪ Monitor the usage of Document Management System and train users for the effective usage.
▪ Human Resource SPOC for the DAIMLER- Mercedes Benz Project of NTT Data Global Delivery Services.
▪ Organizing Holiday Camps, Employee Birth Day Celebrations, Festival Celebrations, Family get-together, Sports activities
▪ Launch "The Catalyst" for tacit Knowledge Management and Knowledge Bank for entire organization. ▪ Conflict resolution and maintenance of peace and harmony in the work
▪ Work closely with Division HR Managers for different Regions on Various HR Practices and Initiatives that reflects current business dynamics.
▪ Merit Planning proposal and implementation based on market and best compensation practices.
▪ Administer competitive compensation and cost-effective benefit programs in line with the industry.
▪ In charge of all HR and IR activities
▪ Maintained a strong liaison with all stake holders such as the Business Directors and Delivery heads of SAP Functional Team, SAP Technical Team, Verification validation testing Team and Oracle Team.
▪ Led the UNPLUGGED employee CLUB for the NTT Data SJR office.
▪ KRA fixation exercise, KRA review exercise, Meet the Bell curve exercise, Support annual appraisal activities
▪ Performance Implementation Plans for the low performers are to be designed with their frontline Managers.
▪ Cost control in HR activities
▪ Measures to control Attrition.
• Sr. HR Executive: Anusha Group of Companies (IBM Education – Business Partners)
May 23rd 2011 – February 2014 Related Industry – Information Technology in Education
Position
:
Sr. HR Executive
pg. 9 of 10
Responsibilities
:
• Management of recruitment and selection.
• Recruitment, development and retention strategies.
• Maintain the various Human Resources databases and personnel files.
• Support in the implementation of appraisals and performance management systems.
• Make suitable changes and improvements to existing operational processes as and when required.
• Review and implement HR policies, processes and systems.
• MIS and report generation. Report according to group metrics on a monthly and quarterly basis the HR performance indicators.
• Roll out offers and interact with the employee for early joining. Communicate change in joining date to the hiring manager
• Monitor confirmation of employment
• Ensure smooth employee Induction and Integration.
• Execute training programs as per the Training guidelines and calendar.
• Manage employee benefit schemes.
• Manage bench effectively.
• Drive culture building and fun activities to engage employees.
• Communicate and implement HR policies.
• Provide continuous inputs and feedback to COE (Center of Excellence) for developing and modifying policies and procedures to enhance business value.
• Comply with local labor and employment laws.
• Meet SLA on personnel administration, work permit and payroll.
• Provide timely and adequate response to employees’ issues.
• Maintain and update HR database, Personnel files, Employee Handbook and organizational charts.
Professional Accolades:
• Employee of the Month Award from Industrial Technology Oil Services, twice.
• Customer Champ Award from Prime Focus Group
• Employee of the Quarter Award from NTT Data Global Delivery Services
• Excelsior Award from Anusha Group of Companies (IBM EDUCATION).
Personal Accolades:
• State Level Swimmer
• District Level Basket Ball Player.
• 8th Rank for the Karnataka State in the SSLC exam and won the Shishya Ratna Award.
pg. 10 of 10
Education and Professional Development
➢ Completed Master of Business Administration (MBA) in Human Resource Management.
➢ Completed Master of Business Administration (MBA) in Oil and Gas and Logistics and Supply Chain Management.
➢ Certification of EdX for the Research of the Family Engagement in Education from Harvard University.
➢ Human Resource Management Certification from INTERNATIONAL BUSINESS MANAGEMENT INSTITUTE BERLIN GERMANY.
➢ Completed Diploma in Computer Programming.
➢ Certified Lead Internal Auditor for ISO 9001:2015 QMS- Quality Management System.
➢ Certified Lead Internal Auditor for ISO 18001:2007 OHSAS – Occupational Health and Safety Management System.
➢ Certified Lead Internal Auditor for ISO 14001:2015 EMS – Environmental Management System.
.jpeg "Shreya Gattani")